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EAW Module 1 — Introduction to Business Etiquette
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Empowering African Women
Empowering African Women
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2026-03-01T06:46:07Z
2026-03-01T06:46:07Z
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MODULE 1 OF 10Introduction to Business EtiquetteWhy professionalism and etiquette are the foundation of every successful careerEmpowering African Women · EAW · empoweringafricanwomen.org1PK
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What is Business Etiquette?Module 1: Introduction to Business Etiquette · EAW Business etiquette is the set of unwritten rules and norms governing professional interactions — how we present ourselves, communicate, and treat others in workplace and business contexts.Creates predictable, respectful environmentsSignals competence before you say a wordDistinguishes good professionals from great onesPK
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The Business Case for EtiquetteModule 1: Introduction to Business Etiquette · EAW 93%of hiring managers say soft skills matter as much as technical skills 7 secTime it takes to form a first impression in a business setting 38%of professionals lose deals due to poor communication etiquettePK
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Etiquette in the African Business ContextModule 1: Introduction to Business Etiquette · EAW Nigerian NormsRespect for seniority and titlesFormal greetings carry deep weightPunctuality signals characterCommunity reputation matters greatly Global StandardsConsistent professional presentationClear, confident communicationReliability and follow-throughAdapting to cross-cultural settingsPK
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First Impressions — You Never Get a Second ChanceModule 1: Introduction to Business Etiquette · EAW 👁️Visual ImpactYour appearance, posture, and clothing speak before you do. 55% of first impressions are visual. 🗣️Vocal PresenceTone, pace, and volume contribute 38% of how you are perceived in those first moments. 💬Words UsedThe actual content of your speech — just 7% of impact, but it must align with the other signals.PK
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Module 1 Key TakeawaysModule 1: Introduction to Business Etiquette · EAW 💡Key TakeawaysEtiquette is not about being stiff — it is about being trustworthyIn the Nigerian and African business context, respect signals competenceFirst impressions are formed in seconds and are hard to reverseYour etiquette is your personal brand — build it intentionallyProfessionalism opens doors that qualifications alone cannotPK
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