Course Content — 5 Modules
Module 1: Communication & Trust
🤝 Why trust is the foundation of all business
🗣️ How to speak with confidence in meetings
✍️ The secret to clear, effective business writing
📱 Digital communication best practices
Module 2: Your Career
📄 How to write a CV that stands out
🎯 How to ace a job interview
💰 Preparing to negotiate your salary
🏆 Building your professional reputation
Module 3: Negotiation & Goal-Setting
🤝 Negotiation principles that work in any situation
🎯 How to set SMART goals that you actually achieve
⏰ Time management strategies that work
🔋 Staying productive without burning out
Module 4: Workplace Dynamics
⚖️ How to make tough decisions under pressure
👥 Avoiding teamwork disasters
🔥 Managing and resolving workplace conflict
😤 Handling difficult conversations professionally
Module 5: Leadership
👑 Discovering and developing your leadership style
🔋 Understanding power and how to use it ethically
🌍 Creating a fair and inclusive workplace
😮💨 Recognising and recovering from burnout
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Earn Your Soft Skills Certificate
Complete all 5 modules to receive your EAW Certificate in Professional Soft Skills.
Complete all modules first, then score 70%+ to earn your certificate