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Free Course

Social & Business Etiquette for Professionals

Launched on EAW's second anniversary. Taught by image consultant and business etiquette expert Oluchi Arinze — MD of South and Sttes Properties Ltd, with years of experience in Nigerian banking and business.

⭐ 4.9 rating 💼 10 Modules 🎓 Certificate ✅ Free to Enrol
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Oluchi Arinze
Image Consultant & Business Etiquette Coach · MD, South and Sttes Properties Ltd · Director, Kirkwood Properties Ltd
Free

No payment required · Free certificate · Lifetime access

This course includes:

💼 10 professional modules
🎥 Video introduction by Oluchi Arinze
🤝 Boardroom & meeting etiquette
🍽️ Dining & social etiquette
🌐 Cross-cultural communication
📱 Digital professionalism
🎓 Certificate on completion
♾️ Lifetime access

Meet Your Instructor — Oluchi Arinze

Watch Oluchi's introduction to the course.

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Oluchi Arinze
Image Consultant & Business Etiquette Coach

Oluchi Arinze is an image consultant and business etiquette coach focused on improving business performance and professional growth. She has a track record of helping professionals improve their social and business skills to build strong personal and corporate reputations. With several years of experience managing top banks' products in Nigeria, she brings real-world expertise to every lesson.

She currently serves as Managing Director of South and Sttes Properties Ltd, Managing Director of South and Sttes Services Ltd, and Director of Kirkwood Properties Ltd.

Course Content — 10 Modules

Module 1: Introduction to Business Etiquette
📌 What is business etiquette and why it matters
🌍 Etiquette in the Nigerian and African business context
🤝 First impressions — you never get a second chance
💼 How etiquette affects career advancement
📊 Download Module 1 Slide Deck (PowerPoint)
Module 2: Professional Dressing & Personal Image
👗 Dress codes — formal, business casual, smart casual
🎨 Colours and what they communicate
💅 Grooming standards for professional women
👜 Accessories — choosing appropriately for context
📸 Building your professional visual brand
📊 Download Module 2 Slide Deck (PowerPoint)
Module 3: Communication Skills & Body Language
🗣️ Professional verbal communication — tone, vocabulary
✉️ Written communication — emails, letters, formal messages
🤝 Handshakes, eye contact, and posture
👂 Active listening — the underrated skill
📱 Phone and voicemail etiquette
📊 Download Module 3 Slide Deck (PowerPoint)
Module 4: Boardroom & Meeting Etiquette
📅 Meeting preparation — agenda, punctuality, materials
🪑 Seating protocols in formal meetings
🙋 How to contribute confidently in meetings
🤫 Interruptions, disagreements, and how to handle them professionally
📝 Taking minutes and following up
📊 Download Module 4 Slide Deck (PowerPoint)
Module 5: Dining & Social Etiquette
🍽️ Business dining — formal table settings
🥂 Toasting, ordering, and hosting etiquette
🍴 Cutlery use — the European and American styles
🗓️ Corporate events — networking, cocktail parties
📊 Download Module 5 Slide Deck (PowerPoint)
Modules 6–10: Client Relations, Cross-Cultural, Digital, Reputation & Certificate
🤝 Module 6: Client Relations — building trust, managing expectations
🌍 Module 7: Cross-Cultural Etiquette — global business norms
💻 Module 8: Digital Professionalism — LinkedIn, email, virtual meetings
⭐ Module 9: Building Your Professional Reputation
📝 Module 10: Final Assessment & Certificate of Completion
📊 Download Modules 6–10 Slide Deck (PowerPoint)

Score 70% or above to unlock your Certificate of Completion

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Earn Your Business Etiquette Certificate

Complete all 10 modules and pass the final assessment to receive your EAW Certificate in Social & Business Etiquette — signed by the EAW Admin and Oluchi Arinze.

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Complete Your Modules First
Please finish all course modules before taking the assessment.